1. Introduction
1.1 Dafabet reserves the right to modify the terms and conditions at any time without prior notice. These come into effect as soon as they are published on this page with no retroactive effect regarding bonuses and promotions. It is the responsibility of the user to read these terms and conditions and refer to them regularly. Any deposit or play on Dafabet implies that the user accepts these terms and conditions.
2. Account
2.1 Opening an account is required in order to play for real money on Dafabet.
2.2 The minimum age required to create an account is 18 years.
2.3 Players resident in countries that are not available in the registration form cannot create an account or play on Dafabet.
2.4 The Company allows only one (1) account per player, household, IP address, email address, phone number, or payment method (debit or credit cards). If our security system detects identical information across multiple accounts, this is considered "multi-accounting", which is strictly prohibited and may result in immediate closure of all affected accounts by the fraud department.
2.5 If multiple players wish to play at our casino from a shared network (hostels, shared housing, etc.) or the same household, we strongly recommend they contact our support team before creating multiple accounts to avoid unnecessary security procedures.
2.6 To open an account, the player will be prompted to complete a registration form and provide the following personal information: a "username", a "password", "Last Name", "First Name", "email", "phone number", "residential address", "gender", "date of birth" and "currency". The name recorded on the player's account must match the player's legal name and identity.
2.7 It is the player's responsibility to ensure they are the only person able to access their account by keeping their login information secure. We recommend our users log out of their account at the end of each gaming session.
2.8 Players are advised to create a strong password containing upper and lower case letters, alphabetic characters, special characters and numbers. The suggested minimum length is eight characters including one uppercase letter, one number and one symbol.
2.9 The Company reserves the right to prohibit the use of usernames and/or avatars it deems inappropriate, including those of a political, racist, pornographic, insulting, violent nature, or those promoting terrorism, drugs and/or weapons. We also reserve the right to refuse account registration at any time and for any reason.
2.9.1 Inactive Accounts:
2.9.1.1 An account on which no activity has been recorded for at least 6 months will be considered inactive.
2.9.1.2 We reserve the right to apply an account maintenance fee of 5 INR per month on any inactive account with a positive balance. In such cases, the said fees will be deducted from the active cash balance until the account becomes active again and/or until the active balance is zero.
2.9.1.3 Once the balance is zero, no further inactivity fees will be applied by the Company.
2.9.1.4 Players have the option to recover remaining funds in their inactive accounts by logging into their account area and submitting a withdrawal request.
2.9.1.5 In cases of blocked and/or excluded accounts, players must contact customer support to recover these dormant funds.
3. Verifications
3.1 All accounts must be verified for age verification, fraud prevention, withdrawal processing, promotional restrictions, account closures, etc.
3.2 Any withdrawal request requires prior account verification. The required documents are as follows :
- A valid identity document (passport, driving licence or national identity card).
- A proof of address dated within the last 3 months in PDF format showing the customer's full name and address. Considered proofs of address include bank statements, payslips, water, gas or electricity bills as well as fixed-line/internet phone bills.
- Any official document issued by the user's bank showing the IBAN and the BIC/SWIFT code.
If one of these supporting documents cannot be provided, the user must inform customer support.
3.3 All Dafabet accounts may be subject to a general or specific verification concerning the player's age, identity, payment methods and compliance with our terms of use. If the player does not meet the required timeframes to verify their account, Dafabet reserves the right to temporarily suspend access to games.
3.4 If you wish to verify your account before any withdrawal request, you must contact our live support. Documents may be sent by email to [email protected] or via the live chat.
3.5 Once you receive an email from our KYC team (Know Your Customer), ensure you upload all requested documents within the allotted timeframe following the instructions. Each link allows the upload of a single document.
3.6 The information on the submitted documents must correspond to the information provided by the player when creating their Dafabet account. The player agrees to inform customer support of any change in circumstances in order to keep their account up to date and verified by providing supporting documents.
3.7 The player must submit a complete file containing authentic, legible and good quality documents so that processing times can be respected.
3.8 The processing time for account verification is 1 (one) business day once all necessary supporting documents have been received. However, the timeframe may be affected by extraordinary and unusual situations.
4. Deposits
4.1 The minimum deposit amount is 10 INR and the maximum amount is 1000 INR.
4.2 When making a deposit, the player authorises Dafabet to use Electronic Service Providers (ESP) and/or third‑party payment providers to process the various financial transactions; the player therefore agrees to be directly bound by the terms and conditions of those partners.
4.3 By choosing a deposit method, the player accepts the terms and any fees that may be applied by a third party, such as their banking institution (currency conversion fees, international transaction fees…)
4.4 Any deposit method used must correspond to the full name of the Dafabet account holder.
4.5 The list of available payment methods may vary according to the company's discretion and/or according to the player's geographical area.
4.6 By choosing to gamble real money on games of chance, the user accepts the possible risk of losing.
4.7 Bets and deposits made on the site may be subject to a refund under certain conditions. (see 15. Refunds)
4.8 Deposits by cheque, cash or bank transfer are not authorised on the site.
5. Withdrawals
5.1 To make a withdrawal, the user's account must be verified (see 3. Verifications).
5.2 The minimum withdrawal amount is 50 INR, unless otherwise explicitly stated in the terms and conditions of a specific promotion.
5.3 A deposit must be wagered at least 1 (one) time before part or all of the balance may be withdrawn, in accordance with the anti‑money laundering standards imposed on us.
5.4 Withdrawal methods are linked to the deposit methods used for previous deposits. If a payment method does not allow proper processing of a payment, we reserve the right to choose the method for disbursing the withdrawal.
5.5 In particular cases, generally to prevent money laundering, we reserve the right to pay the withdrawal by a method of our choice even if it is not the originally requested one. Withdrawal requests on non‑refundable credit cards will be issued to an e‑wallet of choice or by bank transfer. In such cases, all processing fees are to be borne by the player.
5.6 The maximum withdrawal amount for a player is 2500 INR per 7‑day period, until full settlement and unless otherwise stated in the Promotional Terms and Conditions, or except at our discretion, for example for players with a privileged status.
5.7 Withdrawal requests may be cancelled at any time by the player as long as they have not been processed by the finance department.
5.8 If the withdrawal amount is limited (in the case of winnings from a free sign‑up bonus, for example), any balance exceeding the authorised maximum amount will be cancelled and removed from the account.
5.9 Any withdrawal request will void active bonuses in progress, including unactivated free spins (see Bonus General Terms).
5.10 In the event that one or more deposits are cancelled or refused by the payment provider, we reserve the right to refuse or withhold any bonus amount or associated winnings.
5.11 The processing time for withdrawal requests is 2 (two) business days once all account verification documents have been received, analysed and confirmed and where no further verification is necessary.
5.12 Any withdrawal request will be subject to verification by our fraud department which reserves the right to cancel all or part of the funds in case of non‑compliance with these Terms and Conditions. The player will be informed by email. (see 14. Account closure and retention of funds).
5.13 It is the player's responsibility to enquire about the taxes and levies applicable to their winnings in their jurisdiction.
6. Bonuses and Promotions
6.1 To consult the terms and conditions of use of bonuses please go here.
7. Customer Support
7.1 Customer support is available every day via live chat (from 9:00 to 22:00) or by email.
7.2 The user agrees to use correct and respectful language in their interactions with members of the Dafabet team. Any abuse or behaviour deemed inappropriate may lead to suspensions or permanent account closure.
8. Anti‑Money Laundering and Combating Terrorist Financing
8.1 We are subject to anti-money laundering and counter-terrorism financing laws and must, in this regard, carry out due diligence on all accounts.
The information provided to us for account verification or other situations set out in our terms and conditions will be processed in accordance with our Privacy Policy and will not be used for other purposes.
8.2 The player acknowledges and agrees that we will use the information provided to fulfil our due diligence obligations, to conduct public searches and to perform checks in order to verify the accuracy of the data supplied.
8.3 While we apply our due diligence measures, the player may be allowed to continue using their account. However, they will not be permitted to make withdrawals from that account until our verification procedures are completed.
8.4 Where we are unable to fulfil our due diligence obligations because we have not received the required information from the player or we are unable to verify their identity, no activity may take place on the account and the account will be suspended and/or closed. In such cases we will return any deposited funds present in the account at the time of suspension and/or closure, unless it is necessary for us to delay or withhold payment of all or part of the player’s funds to comply with our legal obligations.
8.5 The user agrees to cooperate and to provide any additional information and/or supporting documents required for the performance of our obligations. Any communication requesting information/documentation should not be considered a final communication in this regard.
8.6 If we become aware of or suspect that information provided by the player is materially false, we will cancel the registration and take any other measures we may be required to take under law. No winnings will be paid in such circumstances.
9. Jeu Responsable
9.1 The player may, at their discretion, choose a deposit limit by setting the desired amount and period. Once registered and when that limit is reached, the player will no longer be able to deposit until the limit resets. Please note that deposits already made during the period will be included in the calculation of the limit.
9.2 The player may, at their discretion, choose to restrict their access to their gaming area for a determined period using the "Account Freeze" option from their Cashier. Following this restriction, active funds will then be frozen and no transactions may be carried out on their account. The player will be able to access their funds at the end of the defined freeze period.
9.3 All restrictions and exclusions will take effect immediately after confirmation of the settings in the Cashier // Player account Limit section.
9.4 Any request for an account freeze and/or exclusion will only be valid for the brand on which the player made the request (www.dafabetwithdrawal.shop) and does not include other sites that we operate.
9.5 Our staff have no control over the Cashier options, which means they can only be modified or removed by the player. Any increase or removal of a limit will take effect within exactly 24 hours.
10. Protection des données
10.1 We hereby warrant that we adopt appropriate technical and organisational measures to ensure the security of our systems and the integrity of data transmitted via our website.
10.2 The player hereby acknowledges that their personal data will be processed by the licensee or by any other person, company or business associated in any way or otherwise engaged by the licensee to provide services as set out in these terms and conditions. We will process players’ personal data in accordance with this website’s Privacy Policy.
Enregistrement des données personnelles
Dafabet guarantees that our players’ personal data is always obtained lawfully and processed fairly, in accordance with the rights of the relevant player and with our regulatory obligations or guidance. This allows us to ensure a safe and user-friendly browsing environment for our players. This information may be disclosed to law enforcement authorities or to our service providers who process data for review purposes where it is in line with our duties or legally binding obligations. Dafabet is committed to protecting your privacy and personal information.
Conservation des données personnelles
The personal information we collect is stored securely in accordance with legal requirements for data security and retention. Under applicable laws and regulations, Dafabet is required to maintain a secure online register of all registered players. In addition, Dafabet is required to retain all personal data submitted at registration and all data transmitted during the operation of a player account for at least five years from the player’s last transaction or account closure. Dafabet will retain this information for the period required by applicable Indian laws and regulations governing gaming. For more information, please refer to the Privacy Policy.
Cookies
The Dafabet site requires the storage of small pieces of data sent by the web server to the browser, commonly called “Cookies”. The use of a cookie is not linked to a player’s personal information, but is intended to provide an increasingly optimized and personalised gaming experience. Please note that the website www.dafabetwithdrawal.shop cannot be used properly if cookies are disabled.
Communication
Dafabet may communicate informative and/or promotional content to its registered members via newsletters and/or SMS. The user may unsubscribe from newsletters at any time by clicking the "Unsubscribe" button at the bottom of the email or by replying with the word "STOP" to the SMS received.
11. Réclamations
11.1 The player may contact our customer service at [email protected] and follow the instructions on the website to submit any complaint and/or report any malfunction concerning our services (registration form, transactions, bets, winnings…).
11.2 In the event that a bet is not registered in time by the servers, the casino cannot be held responsible or liable for the outcome of the round. Similarly, any amount staked cannot be the subject of a refund request.
11.3 Complaints are handled by the support team and escalated to management if necessary. All complaints deemed reasonable will be dealt with within 24 hours.
11.4 The Company cannot be held responsible for any involuntary interruption of the Site due to unforeseen circumstances or reasons beyond its control, including, but not limited to: natural disasters, such as earthquakes, floods, fires, tremors, hurricanes, tropical storms; war, insurrection, arson, embargoes, acts of civil or military authorities, or terrorism; fiber optic cuts, strikes, or shortages of transport, infrastructure, fuel, energy, labour or materials; failure of the infrastructure providing telecommunications and information services; hacking
(hacking).12. Applicable Law
12.1 These Terms and Conditions are governed by the laws of India.
12.2 The parties agree that any dispute, controversy or claim arising out of or in connection with these Terms and Conditions, or their breach, termination or invalidity, shall be submitted to the exclusive jurisdiction of India.
12.3 The regulation of games and the services of the platform are governed by the laws of India.
12.4 You are solely responsible for complying with any applicable law in your country of residence and if you are permitted by applicable law in your country of residence to play, you may open an account with us. We disclaim any liability in the event of breach or contravention of applicable law. Otherwise, we reserve the right to reject your account registration or to deactivate your account. In addition, players declare that they are not residents of the United States and its dependencies. Dafabet also prohibits persons located or residing in certain jurisdictions.
13. Account Closure and Retention of Funds.
13.1 The player may request the closure of their account at any time by contacting customer support via chat or by sending an email to [email protected]. Any request will be processed, within 24 working hours where possible.
13.2 Dafabet reserves the right, at its sole discretion, to permanently deactivate your account at any time and for any reason. In such case, the player immediately loses all rights to bonuses and/or any other promotional offers that may have been granted to them.
13.3 Upon account closure, regardless of the reason, if we detect cheating, irregular play, collusion, fraud / criminal activity, or a breach of the terms of these Terms and Conditions, we reserve the right to withhold funds still present in the balance. If it is not possible to pay the full balance at once, due to payment limits or other reasons, the account will remain open until the total amount has been withdrawn by the player.
13.4 Any active real balance on your account at the time of its closure will be credited to a payment method registered on your account and of our choosing, unless we withhold such amounts for the reasons stated above.
13.5 Furthermore, the Casino reserves the right, at its sole discretion, to cancel any winnings and to confiscate any balance in any of the following circumstances:
a. If you have more than one active account with Dafabet;
b. If the name on your player account does not match the name on the payment or withdrawal method used (including credit card(s), e-wallets, money transfers, etc.);
c. If you provide incorrect or misleading registration or player profile information;
d. If you are not of legal age in the province/state/country and/or jurisdiction where you reside;
e. If you have allowed or permitted (intentionally or not) someone else to access or play on your account;
f. If you have not played individually for your sole personal entertainment (that is, you have played professionally, with the intention of exploiting our bonuses, or in concert with one or more other players as part of a club, group, etc.);
g. If you have requested a chargeback on any deposits made with your credit card or any other available payment method associated with your account or if you have threatened to do so;
h. If you are found guilty of collusion, cheating, criminal activities such as money laundering or fraudulent activities;
i. If it is established that you have employed or used a system (including but not limited to machines, computers, software, algorithms or other automated systems “bots”) specifically designed to defeat Dafabet, increase your chances of winning or that you have adopted irregular betting patterns and/or staking strategies. Thus, any use of automated programs or devices as well as any manipulation of play such as using the Martingale practice, the Paroli Betting System or Bonus Hunting (non-exhaustive list) are not permitted;
j. If you have used the site, or your account maliciously.
k. If you exploit an anomaly to your advantage of elements including but not limited to the system, balances, bonuses, free spins… Winnings related may also be frozen and/or confiscated in part or full.
l. If we learn that you have played at another online casino under any of the above circumstances.
14. Refunds
14.1 Refunds are in addition to a customer’s rights as a consumer under applicable consumer protection laws and regulations.
14.2 All amounts deposited by players are held on the player account. Player funds are kept in bank accounts separate from business accounts.
14.3 After filing a dispute regarding a deposit-related issue, the player may request a refund.
14.4 To request a refund, the player must contact customer support, clearly describe the issue and specify the amount of the refund requested.
14.5 This request will be forwarded to the competent department, depending on the nature of the request.
14.6 The refund request may be reviewed at any time, depending on the nature of the request.
14.7 The refund request will be the subject of a diligent investigation and, if necessary, information will be obtained from the player’s account, game providers, PSPs, etc., until a clear and satisfactory conclusion can be reached.
14.8 If a refund agreement is reached, the refunded amount will be a true reflection of what is due to the player and proportional to the player’s existing balance and winnings.
14.9 We reserve the right to withhold any refund until the account holder’s identity is established to our satisfaction.
14.10 Wherever possible, refunds will be made via the same method used for deposits. In cases where the payment method used for the deposit does not support withdrawals, the refund will be processed only by bank transfer. In exceptional circumstances, when the payment method used for the deposit supports withdrawals and we cannot send a transfer due to restricted areas, the refund may be made to a cryptocurrency wallet.
14.11 The refund will be made in full, where possible, and not staggered over a period of time.
14.12 In the event the request is not approved, the player will be informed of the reasons why their request was refused.
14.13 If the player is still not satisfied, they should send an email to customer support and a manager will contact them directly to resolve the situation.
14.14 If the situation still cannot be resolved, the player should refer to our complaints procedure policy. (see 11. Complaints)
14.15 Where possible, the time/period between a refund request and the resolution, approving or not the refund, will not exceed 72 hours from receipt of the request.
